Results from the J.D. Power and Associates 2011 Home Buyer/Seller StudySM, recognize RE/MAX for providing the highest overall consumer satisfaction …
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Results from the
and Associates 2011 Home Buyer/Seller
StudySM, recognize RE/MAX
the highest overall consumer satisfaction for both home buyers and
home sellers. In last year’s study, two different companies ranked
the highest in each category, but this year home buyers and sellers
both rated RE/MAX the highest.
“It all comes down to
professionalism and a commitment to a premier level of customer
service,” said RE/MAX Chairman and Co-Founder
Dave Liniger. “Because RE/MAX agents
average more experience and training than other agents, they are
better prepared to deal with home buyers and sellers in any kind of
market. And, consumer preferences tell the story . . . nobody
sells more real estate than RE/MAX.”
This is the
fourth annual study of home buyer and seller satisfaction with the
largest national real estate companies, conducted by J.D. Power and
Associates. For the home buying experience, three factors were
considered: agent/salesperson, office and a variety of additional
services. Four factors were examined for the home-selling
experience: agent/salesperson, marketing, office and a variety of
study indicate that on a scale
of 1,000, homebuyer respondents ranked RE/MAX with a score of 805
and home sellers put RE/MAX on top at 791. The 2011 study includes
more than 4,200 evaluations from 3,680 respondents who bought or
sold a home in the U.S. between March 2010 and April
In two other
2011 industry surveys of the country’s top real estate brokerages,
RE/MAX agents averaged more transaction sides than agents at the
other national franchises. The RIS Media Power Broker Survey and
the REAL Trends 500 both showed that RE/MAX agents averaged over 14
transactions sides, more than double the average of many
The success of RE/MAX
agents is the result of its comprehensive educational platform,
RE/MAX University, which offers over 1,100 educational programs
on-demand, and available online, on television, on smart phones and
in classrooms around the world.
For more information
about RE/MAX or to find a top-performing RE/MAX agent in your
area, visit www.remax.com.
To join the best performing real estate sales force, visit
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